Course curriculum

    1. Identifying the Sources of Stress Specific to Service Professions and Community Work

    2. Exploring the Physiological and Psychological Effects of Stress

    3. Assessing Personal Stress Levels and Triggers

    4. Quiz

    1. Introducing Mindfulness Techniques to Reduce Stress

    2. Practice emotional regulation strategies to manage anger, frustration, and other intense emotions.

    3. Engaging in Reflective Journaling to Process Emotions and Experiences

    4. Quiz

    1. Define resilience and its importance in service roles.

    2. Develop a personal resilience plan, incorporating coping strategies and support networks.

    3. Learning from Real-Life Case Studies of Service Professionals Who Have Successfully Navigated Challenges

    4. Quiz

    1. Enhancing Communication Skills to Express Needs and Boundaries Assertively

    2. Apply conflict resolution techniques to de-escalate tense situations and foster understanding.

    3. Role-Play Scenarios to Practice Empathy and Active Listening in Difficult Conversations

    4. Quiz

    1. Creating a Personalized Self-Care Routine: Incorporating Physical, Emotional, and Social Activities

    2. Explore time management and prioritization strategies to achieve a healthier work-life balance

    3. Discuss the importance of setting boundaries and knowing when to seek professional help

    4. Quiz

    1. Highlight the role of community and peer support in maintaining mental well-being.

    2. Facilitate group discussions and support circles to share experiences and coping strategies.

    3. Encourage networking and collaboration among participants to build a supportive professional community.

    4. Quiz

About this course

  • $9.00
  • 28 lessons
  • 0 hours of video content

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