Course curriculum

    1. Lesson 1: Understanding Your Role as a Service Provider

    2. Lesson 2: Principles of Effective Communication

    3. Welcome

    1. Lesson 1: First Impressions Matter

    2. Lesson 2: The Psychology of Comfort

    1. Lesson 1: Emotional Intelligence in Service

    2. Lesson 2: Dealing with Difficult Situations

    1. Lesson 1: Emotional Intelligence in Service

    2. Lesson 6: Dealing with Difficult Situations

    1. Lesson 1: Exceeding Expectations

    2. Lesson 8: Building Lasting Relationships

    1. Lesson 1: The Art of Self-Reflection

    2. Lesson 2: Balancing Professional and Personal Life

About this course

  • $9.00
  • 13 lessons
  • 0 hours of video content

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